All agreements for hire of items from Angel Arches are subject to the following Terms and Conditions which shall form part of and govern the contract of hire.

In these Terms and Conditions 'Hirer' means the person, firm, company or any other entity that hires or requests to hire any item or items from Angel Arches.

Angel Arches may change these Terms and Conditions without notice to the Hirer in relation to future orders.

No contract exists between the Hirer and Angel Arches for the hire of any items until Angel Arches has received an order form signed by the Hirer, accompanied by the deposit.

The hire charges are those specified in Angel Arches' current hire price guide, or on its website at the time the order form is received by Angel Arches or, as otherwise notified to the Hirer in writing by Angel Arches.

The Deposit is non-refundable and shall be 10% of the total, or such other amount as may be notified to the Hirer by Angel Arches. The Deposit shall be deducted from the hire charges and any delivery charges payable to Angel Arches by the Hirer.

Payment in respect of the outstanding balance of the hire charges must be received by Angel Arches in cleared funds at least 20 days prior to the Time of Delivery specified on the order form.

The hire charges are calculated by reference to the period from the Time of Delivery to the Time of Collection. In the event that access is not available at the arranged Time of Setup, Collection or in the event that any, or all hire items are not returned to Angel Arches by the Time of Collection, Angel Arches shall be entitled to charge the applicable hire rates for the next consecutive period of 24 hours following on from the Time of Collection (and for each subsequent period of 24 hours thereafter) in respect of each hire item not returned. Hire charges shall continue to accrue until such time as either all hire items are returned, or Angel Arches receives payment in full in respect of the replacement value of any hire item not returned. Substitutes for lost or broken hire items will not be accepted.
Angel Arches shall be entitled to retain the Bond in whole or in part in respect of costs incurred by it through loss, or damage to all or any hire items or packaging during the hire period or in respect of any payments due to it by the Hirer under the contract which remain unpaid. In the event that any further sums in excess of the retained bond are due to Angel Arches, the Hirer shall make payment to Angel Arches in respect of such sums on request.

A wet weather plan is to be submitted for all outdoor events where cover is not available. In the event of wet weather the nominated person will be contacted and the setup will be completed as per the wet weather plan.

Should the Hirer wish to cancel or amend the hire terms, notification must be given to Angel Arches at least 48 hours before the Time of Delivery, and Angel Arches reserves the right to make a cancellation charge where applicable. Should an order be cancelled within 14days of the function date, a 50% cancellation fee will apply. Orders cancelled within 7days of the function will occur a 100% cancellation charge. Angel Arches will endeavor to comply with any amendments to the hire terms which are notified to it at least 48 hours before delivery.

Angel Arches will take every precaution to ensure that hire items are clean, and in good condition prior to delivery.

All hire items remain the property of Angel Arches, and the Hirer shall so far as she/he lawfully can assist Angel Arches to regain possession of any hire item supplied on expiry of the hire period.
Where hire items are being transported by the Hirer or a third party appointed by the Hirer, the Hirer shall be responsible for all damage to, or loss of, hire items in transit and shall indemnify Angel Arches in respect of any such damage or loss.

Where hire items are to be collected by Angel Arches or any third party on the instructions of Angel Arches, the Hirer shall ensure safekeeping of the hire items pending collection. The Hirer must check hire items on delivery, and any deficiencies or damage must be reported immediately to the Angel Arches. The Hirer is wholly responsible and shall indemnify Angel Arches for all damage to or loss of hire items occurring during the hire period. If deliveries are made within the Hirer's or third parties premises Angel Arches will accept no responsibility and will not be liable for any damages or loss resulting to the Hirer's or third parties' property. Angel Arches will not be liable for any indirect or consequential losses related in any way to the hire items supplied.

Claims for refunds after completion of the hire period on the grounds that some of the hire items were not used cannot be considered.

These Terms and Conditions are effective from July 2006.